Benefit Summary
Healthcare should be simple, fast and uncomplicated. MDLIVE makes it easy to visit a doctor in minutes through their mobile app, online and by phone. Members have 24/7 access to quality healthcare without ever leaving their home, job or wherever they are. MDLIVE provides members with this optional healthcare solution for those times when it may not be convenient or even possible to schedule an appointment with their doctor’s office.
Quality healthcare starts with quality doctors. MDLIVE’s friendly, board-certified doctors are revolutionizing remote access to quality healthcare. They are professionally trained to use virtual technology to treat many non-emergency conditions. Their doctors are board-certified and have an average of 15 years of experience.
What You Get with MDLIVE

Call MDLIVE:
- When your physician is not available
- For non-emergent medical care
- After normal hours of operation
- When on vacation or a business trip
- For second opinions
MDLIVE Treats Issues Like:
- Common Cold & Flu
- Allergies
- Rashes
- Ear problems
- UTI (Adult Females, 18+)
- Respiratory problems
- and more!
With unlimited consultations, members can be on their way to feeling better fast with MDLIVE.
¹Consults for children under the age of 18 must be accompanied by a parent, guardian, or approved consenter.
First consult in AR and DE will be by video, after that it can be phone or video.
© 2017 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.
VERY IMPORTANT: IN LIFE THREATENING EMERGENCIES, CALL 911 or go directly to the nearest hospital emergency room for treatment. If 911 is not available in your area, call the local police/fire department or go directly to the nearest hospital or emergency room.